Terms & Conditions

Please read these terms carefully before using our services

Last updated: December 2024

1. Acceptance of Terms

By using Driver Punta Cana services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Service Description

Driver Punta Cana provides transportation services including but not limited to:

  • Airport transfers
  • Private tours
  • Group transportation
  • VIP services
  • Daily rentals

3. Booking and Payment

3.1 Booking Process: All bookings must be made through our website or authorized representatives.

3.2 Payment: Payment is due in cash directly to the driver unless otherwise arranged.

3.3 Pricing: All prices are quoted in USD and are subject to change without notice.

4. Cancellation Policy

4.1 Free Cancellation: Bookings can be cancelled free of charge up to 24 hours before the scheduled service.

4.2 Late Cancellation: Cancellations made less than 24 hours before service may incur a penalty fee.

4.3 No-Show: Failure to appear for scheduled service will result in full charge.

5. Driver and Vehicle

5.1 Professional Drivers: All drivers are licensed, insured, and professionally trained.

5.2 Vehicle Standards: All vehicles are regularly inspected and maintained to ensure safety and comfort.

5.3 Route Decisions: Drivers reserve the right to choose the most appropriate route based on traffic and road conditions.

6. Passenger Responsibilities

6.1 Conduct: Passengers must behave respectfully towards drivers and other passengers.

6.2 Safety: Passengers must follow all safety instructions provided by the driver.

6.3 Damages: Passengers are responsible for any damage caused to the vehicle during transport.

7. Liability and Insurance

7.1 Insurance Coverage: All vehicles are fully insured for passenger transport.

7.2 Limitation of Liability: Driver Punta Cana's liability is limited to the cost of the transportation service.

7.3 Personal Belongings: We are not responsible for lost, stolen, or damaged personal items.

8. Force Majeure

Driver Punta Cana shall not be liable for any failure to perform due to circumstances beyond our control, including but not limited to natural disasters, government actions, or strikes.

9. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to such processing.

10. Modifications

Driver Punta Cana reserves the right to modify these terms at any time. Updated terms will be posted on our website.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

+1 (829) 370-0524

info@driverpuntacana.com

Punta Cana, Dominican Republic