Privacy Policy

1. Information We Collect

1.1 Personal Information: When you book our services, we collect:

• Full name
• Email address
• Phone number
• Travel details (pickup/destination locations)
• Flight information (when applicable)
• Accommodation details

1.2 Automatically Collected Information:

• IP address
• Browser type and version
• Device information
• Usage patterns on our website

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your transportation requests
• Communicate with you about your bookings
• Provide customer support
• Send booking confirmations and updates
• Improve our services
• Comply with legal obligations

3. Information Sharing and Disclosure

3.1 Service Providers: We may share your information with drivers and vehicle operators to fulfill your transportation needs.

3.2 Legal Requirements: We may disclose information when required by law or to protect our rights and safety.

3.3 No Sale of Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data
• Secure server infrastructure
• Limited access to personal information
• Regular security audits

5. Cookies and Tracking

5.1 Essential Cookies: Required for website functionality and security.

5.2 Analytics Cookies: Help us understand website usage and improve performance.

5.3 Marketing Cookies: Used to deliver relevant advertisements (with your consent).

You can manage cookie preferences through our cookie consent banner or browser settings.

6. Your Rights

You have the right to:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information

To exercise these rights, contact us at info@driverpuntacana.com

7. Data Retention

We retain your personal information only as long as necessary for:

• Providing our services
• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements

Typically, booking information is retained for 7 years for accounting and legal purposes.

8. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

For questions about this Privacy Policy or our data practices, contact us: